You’ll need to following tools or technologies to make the most of this tutorial: Once your user has replied, a 24-hour window opens in which you’re allowed to send them free form messages and engage with them in real time. These message templates have strict requirements that disallow marketing, promotional, or subscription type content.Ī message template with a clear purpose, however, can help you initiate two-way conversation with your user. Once a user has opted in and agreed to receive communications from you via WhatsApp, you’re allowed to send them notifications using message templates whenever you want to. These pre-approved message formats can leave space for “dynamic content”, or customizations, that are relevant to your recipient, like specific appointment times, receipt totals, etc. WhatsApp message templates are message formats that have been pre-approved by WhatsApp.
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January 2023
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